Payment Methods & Policy

At Refined Gents, we aim to make your shopping experience smooth and secure by offering a variety of trusted payment methods. Here’s everything you need to know about how you can pay for your order:

Accepted Payment Methods

We accept the following payment options for your convenience:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Maestro
  • PayPal: Secure and fast checkout with your PayPal account
  • Google Pay & Apple Pay: Simplify your payment process with trusted digital wallets
  • Klarna (Coming Soon): Shop now, pay later with flexible payment plans

Secure Transactions

Your security is our priority. All transactions on our website are encrypted and processed through secure payment gateways, ensuring your personal and payment information remains protected.

Payment Processing

  • Payments are processed immediately upon order confirmation.
  • You will receive a confirmation email with your order details and payment receipt once the transaction is successful.

Failed Transactions

If your payment fails, please:

  • Verify your payment details, including card number, expiration date, and CVV.
  • Ensure your bank has not flagged the transaction for security reasons.
  • Try an alternative payment method.

Still facing issues? Contact our support team at:

Refund Policy

Refunds for eligible returns will be processed back to your original payment method within 5-7 business days after the return is received and inspected. For more details, refer to our Return and Refund Policy.

Currency

All transactions are processed in GBP (British Pounds). If you are shopping from outside the UK, your bank or payment provider may apply currency conversion rates and fees.

Tax and VAT

All prices listed on our website include applicable VAT. International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.

For further assistance, don’t hesitate to contact us. At Refined Gents, we’re here to ensure your shopping experience is as seamless and refined as your style.